Policies

Student Cancellation Policy

  • 100% refund given if notice is provided 4 business days or more prior to event.
  • 50% refund given if notice is provided less than 4 business days prior to event.
  • 0% refund given after 5pm the day before the event (including “no-shows” the day of event). 

Privacy Policy

We believe your business is no one else's. Your privacy is important to you…and to us. So we'll protect the information you share with us. To protect your privacy, Broker Knowledge Group follows different principles in accordance with worldwide practices for customer privacy and data protection. We won’t sell or give away your name, mail address, phone number, email address, credit card number or any other information to anyone. We’ll use state-of-the-art security measures to protect your information from unauthorized users.

Security Policy

Broker Knowledge Group has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilizing a secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available. Click on the GeoTrust Security Seal to verify site security.

Sponsor-Student Disclosure

Event Sponsors require access to basic contact information in order to process discounts and member benefits through their respective companies. Thus, information such as name, company, e-mail, and may be released to these members. You may opt-out of this release of information. However, doing so may limit the discount availability. Please contact Broker Knowledge Group to obtain more information on the opt-out process.

A complete, detailed policy for each of these exists. Please contact us directly to get an extensive copy.

Please note: There will be a $10 charge to replace CE Certificates.